{"id":1669,"date":"2024-05-09T11:34:50","date_gmt":"2024-05-09T11:34:50","guid":{"rendered":"http:\/\/finvoire.loc\/faq\/"},"modified":"2024-05-09T11:34:50","modified_gmt":"2024-05-09T11:34:50","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.eunoiam.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div>    <div class=\"efaq-front-main-container efaq-template efaq-selected-template-template-2 efaq-item-628 \">\n        <div class=\"efaq-tab-settings efaq-default-tab\">\n            \n                <div class=\"efaq-front-wrap-inner efaq-tab-active \">\n                    <div class = \"efaq-front-title-wrap efaq-clearfix\">\n\n                        <div class = \"efaq-front-title\">\n                            How long does it take to open an account?                        <\/div>\n                        <span class=\"up-down-btn efaq-btn-active \"><i class=\"fa fa-caret-down\"><\/i><\/span>\n                    <\/div>\n\n                    <div class = \"efaq-front-content-wrap\"  style=\"display:block;\">\n                        <div class = \"efaq-front-content\">\n                            <span style=\"font-weight: 400\">Trading accounts are opened immediately after a short registration process.<\/span>                        <\/div>\n                    <\/div>\n                <\/div>\n                \n                <div class=\"efaq-front-wrap-inner  \">\n                    <div class = \"efaq-front-title-wrap efaq-clearfix\">\n\n                        <div class = \"efaq-front-title\">\n                            What documents i need to provide to verify my account?                        <\/div>\n                        <span class=\"up-down-btn  \"><i class=\"fa fa-caret-down\"><\/i><\/span>\n                    <\/div>\n\n                    <div class = \"efaq-front-content-wrap\"  style=\"display:none;\">\n                        <div class = \"efaq-front-content\">\n                            <span style=\"font-weight: 400\">Proof of identity \u2013 passport, national identity card.<\/span><span style=\"font-weight: 400\">\r\n<\/span><span style=\"font-weight: 400\">Proof of address \u2013 bank\/card statement or utility bill Proof of Identity.<\/span><span style=\"font-weight: 400\">\r\n<\/span><span style=\"font-weight: 400\">Proof of address: must have been issued no longer than 3 months ago. Examples of documents which can be provided are: Water\/gas\/electric\/internet\/landline telephone bill we are unable to accept mobile telephone bills or documents that list a P.O. Box as a residential address or online statements.<\/span>                        <\/div>\n                    <\/div>\n                <\/div>\n                \n                <div class=\"efaq-front-wrap-inner  \">\n                    <div class = \"efaq-front-title-wrap efaq-clearfix\">\n\n                        <div class = \"efaq-front-title\">\n                            How long does it take to open an account?                        <\/div>\n                        <span class=\"up-down-btn  \"><i class=\"fa fa-caret-down\"><\/i><\/span>\n                    <\/div>\n\n                    <div class = \"efaq-front-content-wrap\"  style=\"display:none;\">\n                        <div class = \"efaq-front-content\">\n                            <span style=\"font-weight: 400\">Verification process takes around an hour for each account. Of course, this will depend on how accurately you can provide us with the correct required documents. Once the documents have been submitted, we can have the account approved within 60 minutes during working hours of the compliance team. If you would like to check the status of your documents, please contact us via email or phone number and we can offer you immediate assistance. If any further documents are required, we will send you an email to inform you.<\/span>                        <\/div>\n                    <\/div>\n                <\/div>\n                \n                <div class=\"efaq-front-wrap-inner  \">\n                    <div class = \"efaq-front-title-wrap efaq-clearfix\">\n\n                        <div class = \"efaq-front-title\">\n                            Can i register without making a deposit?                        <\/div>\n                        <span class=\"up-down-btn  \"><i class=\"fa fa-caret-down\"><\/i><\/span>\n                    <\/div>\n\n                    <div class = \"efaq-front-content-wrap\"  style=\"display:none;\">\n                        <div class = \"efaq-front-content\">\n                            <span style=\"font-weight: 400\">You do not need to make a deposit in order to log in to United capital fx client area or to open various trading accounts. However, if you wish to start trading, you must make at least the minimum required deposit.<\/span>                        <\/div>\n                    <\/div>\n                <\/div>\n                \n                <div class=\"efaq-front-wrap-inner  \">\n                    <div class = \"efaq-front-title-wrap efaq-clearfix\">\n\n                        <div class = \"efaq-front-title\">\n                            Problem with registration                        <\/div>\n                        <span class=\"up-down-btn  \"><i class=\"fa fa-caret-down\"><\/i><\/span>\n                    <\/div>\n\n                    <div class = \"efaq-front-content-wrap\"  style=\"display:none;\">\n                        <div class = \"efaq-front-content\">\n                            <span style=\"font-weight: 400\">If you have problems logging in, or if you receive an error message during registration, please contact our support team to assist you ASAP.<\/span>                        <\/div>\n                    <\/div>\n                <\/div>\n                \n                <div class=\"efaq-front-wrap-inner  \">\n                    <div class = \"efaq-front-title-wrap efaq-clearfix\">\n\n                        <div class = \"efaq-front-title\">\n                            Account closer                        <\/div>\n                        <span class=\"up-down-btn  \"><i class=\"fa fa-caret-down\"><\/i><\/span>\n                    <\/div>\n\n                    <div class = \"efaq-front-content-wrap\"  style=\"display:none;\">\n                        <div class = \"efaq-front-content\">\n                            <span style=\"font-weight: 400\">To close your account please contact your account manager directly.<\/span>                        <\/div>\n                    <\/div>\n                <\/div>\n                \n                <div class=\"efaq-front-wrap-inner  \">\n                    <div class = \"efaq-front-title-wrap efaq-clearfix\">\n\n                        <div class = \"efaq-front-title\">\n                            What are the methods I can use to fund my trading account                        <\/div>\n                        <span class=\"up-down-btn  \"><i class=\"fa fa-caret-down\"><\/i><\/span>\n                    <\/div>\n\n                    <div class = \"efaq-front-content-wrap\"  style=\"display:none;\">\n                        <div class = \"efaq-front-content\">\n                            <span style=\"font-weight: 400\">Account funding can be made via the client area. Methods can be chosen by clicking on the \u2018Deposit\u2019 tab. Bank Wire transfers can take up to 1- 5 working days depending on the bank and Credit\/Debit card deposits are immediately updated in the account.<\/span>                        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n    <\/div>\n        <style type=\"text\/css\">\n        .efaq-item-628 .efaq-front-title {\n                    }\n\n        .efaq-item-628 .efaq-front-content {\n                    }\n    <\/style>\n\n    <\/div>\n<div>    <div class=\"efaq-front-main-container efaq-template efaq-selected-template-template-2 efaq-item-630 \">\n        <div class=\"efaq-tab-settings efaq-hide-all-tabs\">\n            \n                <div class=\"efaq-front-wrap-inner  \">\n                    <div class = \"efaq-front-title-wrap efaq-clearfix\">\n\n                        <div class = \"efaq-front-title\">\n                            Which currencies can I use to make a deposit?                        <\/div>\n                        <span class=\"up-down-btn  \"><i class=\"fa fa-caret-down\"><\/i><\/span>\n                    <\/div>\n\n                    <div class = \"efaq-front-content-wrap\"  style=\"display:none;\">\n                        <div class = \"efaq-front-content\">\n                            <span style=\"font-weight: 400\">You can fund your account with EUR, USD, CAD and GBP by clocking the Deposit tab, to fund the account with different currencies, please get in touch with your account manager.<\/span><span style=\"font-weight: 400\">\r\n<\/span>                        <\/div>\n                    <\/div>\n                <\/div>\n                \n                <div class=\"efaq-front-wrap-inner  \">\n                    <div class = \"efaq-front-title-wrap efaq-clearfix\">\n\n                        <div class = \"efaq-front-title\">\n                            What is the minimum amount for opening a trading account                        <\/div>\n                        <span class=\"up-down-btn  \"><i class=\"fa fa-caret-down\"><\/i><\/span>\n                    <\/div>\n\n                    <div class = \"efaq-front-content-wrap\"  style=\"display:none;\">\n                        <div class = \"efaq-front-content\">\n                            <span style=\"font-weight: 400\">The minimum amount to open and activate an account is $250.<\/span>                        <\/div>\n                    <\/div>\n                <\/div>\n                \n                <div class=\"efaq-front-wrap-inner  \">\n                    <div class = \"efaq-front-title-wrap efaq-clearfix\">\n\n                        <div class = \"efaq-front-title\">\n                            How to make a withdrawal?                        <\/div>\n                        <span class=\"up-down-btn  \"><i class=\"fa fa-caret-down\"><\/i><\/span>\n                    <\/div>\n\n                    <div class = \"efaq-front-content-wrap\"  style=\"display:none;\">\n                        <div class = \"efaq-front-content\">\n                            <span style=\"font-weight: 400\">It is effortless. You must log in to our client portal and request your withdrawal. Our account management officers will receive your request and proceed accordingly.<\/span>                        <\/div>\n                    <\/div>\n                <\/div>\n                \n                <div class=\"efaq-front-wrap-inner  \">\n                    <div class = \"efaq-front-title-wrap efaq-clearfix\">\n\n                        <div class = \"efaq-front-title\">\n                            Withdrawal time frames                        <\/div>\n                        <span class=\"up-down-btn  \"><i class=\"fa fa-caret-down\"><\/i><\/span>\n                    <\/div>\n\n                    <div class = \"efaq-front-content-wrap\"  style=\"display:none;\">\n                        <div class = \"efaq-front-content\">\n                            <span style=\"font-weight: 400\">Depending on the method used, withdrawal can take up to 24 hours. Once the withdrawal request has been processed, it could take up to another 24 hours to reach your account if we are returning your initial investment to your credit card. Bank Transfers can take between 1 to 5 working days to reach your account<\/span>                        <\/div>\n                    <\/div>\n                <\/div>\n                \n                <div class=\"efaq-front-wrap-inner  \">\n                    <div class = \"efaq-front-title-wrap efaq-clearfix\">\n\n                        <div class = \"efaq-front-title\">\n                            Trading                        <\/div>\n                        <span class=\"up-down-btn  \"><i class=\"fa fa-caret-down\"><\/i><\/span>\n                    <\/div>\n\n                    <div class = \"efaq-front-content-wrap\"  style=\"display:none;\">\n                        <div class = \"efaq-front-content\">\n                            <span style=\"font-weight: 400\">For trading questions and answers - We recommend contacting your personal account manager at United capital fx.<\/span>                        <\/div>\n                    <\/div>\n                <\/div>\n                        <\/div>\n    <\/div>\n        <style type=\"text\/css\">\n        .efaq-item-630 .efaq-front-title {\n                    }\n\n        .efaq-item-630 .efaq-front-content {\n                    }\n    <\/style>\n\n    <\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1669","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.eunoiam.com\/fr\/wp-json\/wp\/v2\/pages\/1669","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.eunoiam.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.eunoiam.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.eunoiam.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.eunoiam.com\/fr\/wp-json\/wp\/v2\/comments?post=1669"}],"version-history":[{"count":0,"href":"https:\/\/www.eunoiam.com\/fr\/wp-json\/wp\/v2\/pages\/1669\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.eunoiam.com\/fr\/wp-json\/wp\/v2\/media?parent=1669"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}